The Impact of Poor Mitigation Efforts for Notice Awards

If you’ve lost your job recently, it is strongly recommended to maintain a log of your efforts to find new employment. This could help you avoid the same fate as the Plaintiff from the recent Toy v. 0954516 BC Ltd., decision. Unfortunately, Mr. Toy did not mitigate his losses by taking reasonable steps to find similar or comparable employment. As a result, his notice entitlements were reduced accordingly.

Toy v. 0954516 BC Ltd: The Facts

The Plaintiff, Mr. Sidney Toy, was employed as a fuel and scale attendant with the Defendant at Vedder’s Liquefied Natural Gas Station (“Vedder”) when he was dismissed without cause in late December 2020. He was employed with Vedder for approximately 5 years and was 61 years old when he terminated. Following his wrongful dismissal, Mr. Toy sued Vedder for damages in lieu of notice. Justice Walkem then needed to determine the appropriate length of the notice period, and, significantly for this discussion, whether Mr. Toy’s mitigation efforts to find comparable employment were adequate enough.

Mr. Toy’s duties involved refuelling trucks and other vehicles, yard cleaning, customer service of trucking customers, invoicing customers and data entry. Vedder argued that these duties provided Mr. Toy with skills that were highly transferrable to other retail and administrative positions. Vedder also argued that comparable jobs were readily available.

Mr. Toy gave evidence that he only applied for 3 jobs that he found on the internet and in newspaper:

  • Friesen Group warehouse worker (interviewed but not hired);
  • Johnston’s Meat warehouse worker (interviewed but not hired); and
  • McDonald’s crew member (did not hear from them after the application).

In March of 2022, Mr. Toy was finally able to secure employment as a security worker. He did not earn any other income from when he was laid off in December of 2020 to this point.

Analysis

The purpose of reasonable notice is to provide the employee with a fair opportunity to find similar or comparable employment. The dismissed employee then has a duty to mitigate their losses by actively seeking out similar employment. If a dismissed employee fails to take reasonable steps to mitigate their losses, notice entitlements may be reduced.

Vedder argued that there were similar employment positions readily available for Mr. Toy that he should have applied for. Vedder listed “chicken catcher”, “power washer”, general labourer”, “painter”, or “bricklayer”, but these jobs do not necessarily align with his skills he learned while employed with the Defendant. Justice Walkem quipped that she does not envision Mr. Toy – who is 62 years old – pursuing the profession of chicken catcher.

However, simply because a job requires less formal training or education, and may be considered unskilled, does not mean that employee should have to apply for any unskilled position. There must be some relevance, or match in skillset to the position.

As stated above, Mr. Toy only applied for 3 jobs following his dismissal. Vedder argued that this level of effort was not reasonable, stating his job search efforts were “non-existent.” Justice Walkem noted that the number of applications is not the only way to measure the job search effort level. It cannot be the sole determinant on which reasonableness is judged. However, while the number of applications is not the only measurement for reasonableness, merely making 3 applications was not enough in these particular circumstances. Justice Walkem also believed a few computer searches and driving around nearby looking for available employment was insufficient. Had he more actively searched for comparable work, Mr. Toy would likely have secured employment earlier than March of 2022.

As such, Mr. Toy did not take active steps to search for reasonably similar employment.

The Order and Main Takeaway

Mr. Toy failed in his duty to mitigate his losses following dismissal by not taking active steps to search for reasonably similar employment. As a result, the notice period awarded to the Plaintiff was reduced from 5.5 months, to 3.5 months (2-month reduction for lack of mitigation efforts).

This decision is a good reminder to dismissed employees to ensure they are making reasonable efforts to search for similar employment and to keep a log of their attempts.

Compensation in Lieu of Reinstatement: Notice Model or Economic Loss Approach?

In an unjust dismissal case, the presumptive remedy an adjudicator can award is reinstatement with back pay. However, under certain circumstances, the adjudicator may decide that returning the employee back to the workplace is unwise. Therefore, the award can be compensation in lieu of reinstatement. In such cases, how are the damages calculated? This is the question that has been put in front of adjudicators, including in the case discussed below.

Szabo v. Canadian Pacific Railway Company (CP): The Facts

Mr. Szabo was dismissed by Canadian Pacific Railway on April 25, 2020, following an incident a couple of weeks prior that was considered to be a serious safety infraction. Mr. Szabo’s role was that of terminal trainmaster at Kipp Yard in Lethbridge, Alberta. This meant he was responsible for the safety of all the trains coming through his yard. The serious safety infraction that ultimately led to his dismissal was Mr. Szabo failing to inspect the brakes on the rail cars, as was required. Once it was confirmed to him that no previous inspection took place, he failed to stop the train after it had left his station to ensure the proper inspection took place.

Both parties agreed that the failure to inspect the brakes took place. However, Mr. Szabo did not want to take responsibility for the event, as he believed it was the responsibility of others, which was not the case. Mr. Szabo also had previous disciplinary issues, but nothing related or close to the seriousness of this particular infraction.

Adjudicator Decision to Adopt Economic Loss Model

Adjudicator Asbell ultimately decided Mr. Szabo was unjustly dismissed from his role at CP. Due to an irreparable breakdown in the relationship between the two parties, reinstatement is no longer feasible. As such, Mr. Szabo is to be made whole for the period from the date of his dismissal to the date of the award. In other words, he is to be compensated for all the money and benefits he would have earned during that period. However, to be subtracted from that figure is the amount of money he would have lost due to the disciplinary actions from his infraction.

The second part of the compensatory package Mr. Szabo was awarded relates to the monies in lieu of reinstatement from the date of the award and beyond. Section 242(4)(c) of the Canada Labour Code also enables an adjudicator to award any equitable remedy to counteract all the losses due to the dismissal. In this case, that means Mr. Szabo is entitled to an equitable remedy: monies in lieu of reinstatement. While this is not a case involving a unionized worker, the Supreme Court of Canada stated in the landmark Wilson decision that the remedies in the unjust dismissal context should reflect the remedies enjoyed by employees in the collective bargaining realm.

The two approaches to calculating damages in scenarios where reinstatement is not an appropriate remedy for an unjust dismissal are: the “notice model” and the “economic loss model”. The notice model is used by the courts in wrongful dismissal cases, which is based on a formula tied to the number of years of service the employee had. It also takes into account the “loss of protections and rights that would have otherwise continued under the collective agreement”. The second approach is the economic loss model, otherwise known as the fixed-term approach. It attempts to quantify damages based on the importance of security of tenure in the unionized sector and the guarantees normally associated with holding a unionized position.

In this decision, Adjudicator Asbell determined that moving forward, calculating damages in lieu of reinstatement under the Code would be done by the economic model approach. Even though non-union employees under the Code are not subject to a collective agreement, they should receive similar protections and security. Using the economic model approach, adjudicators will more properly value the losses experienced by employees due to their dismissal. The damages will assume the employee will remain in their job until their expected retirement date, subject to contingencies, such as, but not limited to:

  • The employee’s age;
  • Their tenure and position with the employer;
  • Current state of health;
  • Projected length of time before retirement;
  • Likelihood of employee being dismissed by the employer for cause in the future based on their prior conduct and behaviour;
  • Likelihood of early retirement;
  • Changes in career path given job and educational levels.

The Order:

Using the above factors, Mr. Szabo was considered fairly likely to be dismissed within the next 12-16 months had he been reinstated. Therefore, Mr. Szabo’s total award was an order for back pay for lost wages and benefits from the time of dismissal to the award, in addition to damages in lieu of reinstatement for the 16 months following the order.

An Employees Right to Disconnect After Working Hours

A common complaint from employees (and their family and friends) is that they cannot seem to get away from work, even after they’ve left the office to go home at night. Technology has allowed many individuals to take their work home with them, which was only been exacerbated by the pandemic because so many people were, and continue to work from home. The office boundary lines have now become significantly blurred regardless of the employment contract signed.

Employees who work from home may see emails come in after their work day is complete, yet feel like it would be irresponsible for them not to reply. They may feel their employer expects them to complete tasks such as replying to emails because it’s easily accessible from their fingertips. So what rights do employees have when it comes to disconnecting after working hours? It’s an important and highly relevant employment question in today’s society. As of June 2nd, 2022, the Working for Workers Act came into effect, which provided some guidance on the issue.

What Does the Statute Say?

So what exactly does the Working for Workers Act say? Firstly, it defines “disconnecting from work” as ‘not engaging in work-related communications, including emails, telephone calls, video calls or the sending or reviewing of other messages, so as to be free from the performance of work.’ For example, if a superior or a co-worker sends an email at night regarding a work task of some sort, this is specifically covered under this piece of legislation.

The statute also states that any employer with 25 or more employees must ensure it has a written policy in place for all company employees with respect to disconnecting from work. A copy of this written policy must also be provided to all current and future employees. Any change made to the policy must also then be communicated to the employees. This means companies with 10 employees, for instance, are not covered by this particular law.

What Does this Mean for Employees?

Interestingly enough, the most significant aspect of this legislation is actually nothing that is included in it. Yes, the Working for Workers Act defines work-related activities broadly, which is helpful for employees. Yes, the Act also states that companies with more than 25 employees must have a written policy in place. However, it does not mandate what hours are to be considered non-working. Therefore, the policy can simply state between only 11:00 pm and 11:59 pm, employees are free to disconnect from work. As such, it would be permissible for the employer to expect answers on emails and other communications outside of that 59-minute range, even though it may be after 5 pm. Moreover, it does not help employees who work at smaller companies (less than 25 employees) as they do not even get the benefit of a written policy on disconnecting from work.

Essentially, the Act merely requires a written policy to be created only by employers of a certain size but does not explicitly outline what the required policy should state.

The Main Takeaway

This Working for Workers Act is lacking the teeth that many people think it might have when they hear about the new law on the news. For all intents and purposes, it does not actually provide employees with much more protection than they had before June 2nd, 2022.

The Consequences of Bad Behaviour for Cost Awards

It is fair to assume that if one behaves poorly, their actions are more likely going to result in poor consequences. In the legal realm, courts can penalize parties for their bad behaviour with cost decisions. This was perfectly exemplified in the Gracias v. Dr. David Walt Dentistry decision released on July 12, 2022.

Gracias v. Dr. David Walt Dentistry: The Facts

The Plaintiff, Sonia Gracias, was dismissed without cause from her job as a dental hygienist with the Defendant, Dr. David Walt Dentistry Professional Corporation (“Walt Dentistry”). As a result, she sued Walt Dentistry for: (a) $50,000 in damages for discrimination for contraventions of the Ontario Human Rights Code; (b) $50,000 for common law damages for wrongful dismissal; and (c) $50,000 in punitive damages.

Walt Dentistry denied the human rights discrimination claim and also pleaded that it could have fired Ms. Gracias for egregious employee misconduct. In other words, The Defendant is alleging Ms. Gracias engaged in conduct that could have resulted in her termination for cause.

Following examinations for discovery, Ms. Gracias abandoned her human rights claim (without substantiating the allegations) and claim for punitive damages. Only a wrongful dismissal claim for a 7-month notice period compensation remained. The Plaintiff believed she was entitled to common law damages in lieu of notice because the employment contract unlawfully contracted out of the Employment Standards Act. Likewise, Walt Dentistry amended the Statement of Defence, abandoning the allegation of employee misconduct. The Defendant’s main argument was that the terms of her employment contract barred Ms. Gracias from claiming more than her Employment Standards Act entitlements.

Both Sides Behaved Poorly

Justice Perell described the two sides as dogs released in a litigation war. The Plaintiff and the Defendant were going for each other’s jugular. The persistently poor behaviour Ms. Gracias and Walt Dentistry engaged in was outlined by the court.

The following is a summary of the Plaintiff’s poor behaviour:

  1.  Gracias made very serious allegations of Ontario Human Rights Code violations without substantiating them whatsoever;
  2.  Gracias ultimately received an award of $17,587. This amount is within the monetary jurisdiction of the Small Claims Court (under $25,000), which means the Court may order that the Plaintiff shall not recover any costs. Yet, she still asked for partial indemnity costs of approximately $35,000; and
  3.  Gracias did not take her important responsibilities to produce documents and answer undertakings seriously.

The following is a summary of the Defendant’s poor behaviour:

  1.  Walt Dentistry submitted that Ms. Gracias falsified her evidence of mitigation efforts with fabricated records of the job applications she made over the internet. The Defendant provided no evidence of this;
  2.  Walt Dentistry “had the nerve” to request its costs be paid in the amount of $17,387.88, which would have essentially ‘set-off’ the award to Ms. Gracias; and
  3.  Walt Dentistry alleged that Ms. Gracias engaged in egregious misconduct worthy of termination with cause, without providing any evidence of this.

The Order and Main Takeaway

Justice Perell was unimpressed with the behaviour of the two sides. As a result of their actions, he decided it was appropriate that there should be no order as to costs.

The language Justice Perell used to describe the parties behaviour gave a clear indication of his feelings. Language such as ‘releasing the dogs of litigation’, ‘going for the jugular’, ‘chutzpah’, ‘audacity’, ‘gall’, and ‘the nerve’, make it evident that the actions of both parties were unacceptable.

As one can see, there are serious consequences for nonsense allegations and other poor conduct that parties may attempt to use in order to raise potential damages awards. Both clients and lawyers should keep this in mind while moving through litigation process.